Training and Development
Descriptions
Our Training & Development service is designed to equip individuals—especially those with little or no work experience—with the skills, knowledge, and confidence they need to thrive in the workplace. We focus on practical, outcomes-based learning that bridges the gap between education and employment, ensuring participants are fully prepared for real-world job environments.
We offer specialized programs such as the Work Readiness Program, which covers essential workplace etiquette, communication skills, time management, and problem-solving techniques, and the Call Center Certification, which provides targeted training for careers in customer service, sales, and contact center operations.
By partnering with industry professionals and employers, we ensure that our training remains relevant, up-to-date, and aligned with market needs. Our mission is to empower learners to become competent, confident, and competitive candidates in today’s job market.
Duties & Responsibilities:
- Deliver training sessions for work readiness and call center certification programs.
- Develop and update training materials based on industry trends.
- Assess learners’ progress through tests, simulations, and role-plays.
- Provide mentorship and coaching to help participants improve their skills.
- Collaborate with employers to align training with recruitment needs.
Minimum Qualifications:
- Matric Certificate or equivalent.
- Valid South African ID.
- Updated CV for enrollment purposes.
- Basic English literacy and communication skills.
- Willingness to commit to the full training program.
- No prior work experience required—open to first-time job seekers.
Need Help?
Our training team is ready to guide you toward the skills and confidence you need to start your career strong.